授 课 内 容

part 6 special topics in human resources

第十章 全球化的人力资源管理

CHAPTER 10 Managing Global Human Resources 

【教学目的和要求】

  1 、理解文化差异对人力资源管理的影响 教学时数: 0.5

  2 、掌握通过人员选拔提高跨国公司竞争力的一些方法 教学时数: 1

  3 、了解跨国公司人力资源管理的问题及其对策 教学时数: 0.5

【基础知识】

  • Chapter Summary

  This chapter outlines some of the HR problems and issues involved with international businesses. The subjects covered include intercountry differences, using selection to improve international assignments, and training and maintaining international employees.

  • Chapter Outline

  I HR and the Internationalization of Business

   1 . 1 The HR Challenges of International Business

   1 . 2 How Intercountry Differences Affect HRM

  II Improving International Assignments Through Selection

   2 . 1 Why International Assignments Fail

   2 . 2 International Staffing: Home or Local?

   2 . 3 Values and International Staffing Policy

   2 . 4 Selecting International Managers

  III Training and Maintaining International Employees

   3 . 1 Orienting and training Employees of International Assignments

   3 . 2 International Compensation

   3 . 3 Performance Appraisal of International Managers

   3 . 4 International Labor Relations

   3 . 5 Safety and Fair Treatment Abroad

   3 . 6 Repatriation: Problems and Solutions

  IV A Final Word: Strategic HR

   4 . 1 Strategy and Strategic HR

   4 . 2 Management Values and Philosophy

   4 . 3 Auditing the HR Function

【教学总时数】 2 课时

参考资料

  1.Noe, (2000) Human Resource Management : Gaining a Competitive Advantage, (3rd ed.) Tsinghua Publishing House. Chapter 15.

  2. G. Dessler (2001) Human Resource Management(8 th ed ). Tsinghua Publishing House. Chapter 16.

  3. 亚瑟 .W. 小舍曼 等著,张文贤 主译,《人力资源管理》。东北财经大学出版社,汤姆森出版集团, 2001 年 3 月第 1 版,第 16 章。

  4. 张一驰 编著,《人力资源管理教程》,北京大学出版社, 1999 年 9 月第 1 版,第 11 章。

作业与练习

  1 . Give three specific examples of multinational corporations in Beijing . Check the library or Internet or with each firm to determine in what countries these firms have operations and explain the nature of some of their operations, and whatever you can find out about their international HR policies.

  2 . Case Analysis:

Top of the World, Ma

  AT&T is having a hard time convincing Wall Street that he can turn this company into a growth giant, mainly because all of the company's revenues are coming from the highly competitive and increasingly less profitable long distance business. In order to get out of this slow growth classification, AT&T acquired IBM's Global Network, which is estimated to give a great boost for AT&T. This acquisition will also give AT&T an international data network and a number of employees skilled in managing a vast array of network technologies. By acquiring this new company, AT&T has become a global player since it has redefined itself from being a domestic long-distance company into a global communication provider. This one acquisition has lead AT&T to strike up several more deals with telecommunications carriers and companies like Teleport Communications Group Inc. and British Telecom PC. Even though all of this brings on great costs the big picture the CEO of AT&T is looking at entails the growth opportunities.

  Questions

  1. AT&T's movement into the global leagues came mainly from its acquisition of Global Network from IBM. Previously, the firm had been largely domestic. What issues do you see AT&T will have in trying to manage a global workforce?

  

  2. What are the issues that HR needs to be concerned with in managing this acquisition?

  

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